ALL MEMBERS

Welcome

Welcome to the Salt Lake City Air Route Traffic Control Center (ZLC)! We are excited to have you on the team.

Here at ZLC we take great pride in our ability to provide a realistic air traffic control (ATC) services to pilots using the real world operating procedures.

Of course, we realize and acknowledge the limitations of the network and different level of users. We attempt to bridge this gap and provide our controllers with an extreme amount of resources to be able to do their job in a timely and accurate manner.

Through your studies with us, you will learn about a system we refer to as an In-Scope Reference (ISR) where most of your data that would normally memorized by the hundreds of controllers in the real world, is only a few keystrokes away from you. This is only one of the many resources we provide as ATC.

To get you set up with ZLC and begin acquiring these skills, please keep this page bookmarked during your onboarding time to help guide you through the process.

General Information

Shortly after being accepted into ZLC , you will receive an email that gives you your login credentials for our website. While much of our website is open to the public, once logged in you will have a wealth of information critical to controlling, training and much more.

The email will have a subject line of “Welcome to ZLC”

Your login and password will be included in the email. It is strongly suggested to change your password after login in the first time. This can be accomplished by clicking Members on the top right, ensuring you are logged in, then click account settings. You can update your password near the bottom of the page.

Discord Voice Application – Setup will be covered in your assigned Computer Based Training orientation later.

It is highly suggested that you Opt-In to “Receive Broadcast Emails” from VATUSA. You may do this by logging into VATUSA and selecting the options here.

If you have any issues or questions, please contact ZLC-DATM@VATUSA.NET

Onboarding Checklists

Follow every step below thoroughly in order to expedite your onboarding process and training for ZLC ARTCC.

Ensure your email address is registered with VATSIM is monitored regularly and check the spam folder for important communications from VATSIM, VATUSA, and ZLC (VATSIM COC A.5)

HOW TO ADD DOMAINS TO SAFE SENDER LIST

Read the ARTCC policy manual and add emails to your email contacts as instructed. This can be found under Training Department>Computer Based Training>ARTCC Policy Manual

Visitors Click Here

NEW CONTROLLERS

Once you have access to the ZLC website, complete all of the tasks and reading (in order) within the “Orientation” section of the ZLC CBTs. These can be found Training Department > Computer Based Training (CBT) > Orientation.

Once complete with all of the previous ZLC ARTCC Orientation slides, then complete the following Computer Based Training (CBT) under the Training Department menu:

  • Computer Based Training > ZLC Controller Information Center Training
  • ATC Training Courses > General ATC
  • ATC Training Courses > Clearance Delivery

**Note** For Clearance Delivery, under VFR Procedures, OBS students are only required to read the Introduction and Class D operations.

Once you have completed all of the training materials, schedule a training session by clicking on Training Department > Schedule a Training Session. Ensure you book a S1 Ground Training. For more information on how to book a training session click here

**Note** All bookings are in Mountain Time! Please reference the time table guide to ensure you have the correct time booked

Remain in contact with the training department and continue with your training as prescribed by your instructor(s).

S1 (or higher)
RATED CONTROLLERS

Once you have access to the ZLC website, you have 15 days to complete all of the following CBTs prior to requesting to take the ZLC General Knowledge & Directive exams.

Ensure you have completed all of the tasks and reading (in order) within the “Orientation” section of the ZLC CBT page. These can be found Training Department>Computer Based Training>Orientation.

In addition, you should read and become intimately familiar with the following documents under the “Controllers” menu:

  • General Controlling Directives
  • Facility Directives
  • Alias Command References

Evaluation

Once you have completed ALL steps prior to this step (should be less than 15 days), send an email to ZLC-DATM@VATUSA.NET with the following information

SUBJECT LINE: Exam Request (Your CID)
BODY OF EMAIL:

I have completed all onboarding checklist items prior to the “Evaluation” checkpoint on the ZLC Onboarding Guide.
I am requesting to be assigned the ZLC General Knowledge & Directive exams appropriate to my rating.

My CID is: (your CID)
My Name is: (your first and last name)
My VATSIM controller rating is: (your rating i.e.- OBS, S1, S2, etc…)

Within 48 hours, you will be automatically assigned the following exams appropriate for your VATSIM Rating:

S1

  • ALL Ratings ZLC Directive & Gen Knowledge
  • S1 ZLC Directive & Gen Knowledge

S2

  • ALL Ratings ZLC Directive & Gen Knowledge
  • S1 ZLC Directive & Gen Knowledge
  • S2 ZLC Directive & Gen Knowledge

S3 or higher

  • ALL Ratings ZLC Directive & Gen Knowledge
  • S1 ZLC Directive & Gen Knowledge
  • S2 ZLC Directive & Gen Knowledge
  • S3+ ZLC Directive & Gen Knowledge

Once you have been assigned the ZLC-VATUSA exams, you have 7 days from the time it was assigned to take them.
**Note: You may have to check your email spam folder for the exam notification.**


To take an exams, you must have completed all of the above required reading. Go to VATUSA.net > My VATUSA > Exam Center. A passing score of 80% or higher is required. Contact ZLC-DATM@VATUSA.NET if you have any questions.

If you fail the exam, you must schedule a training session for “OPS1” as instructed via the Orientation CBTs.
The training request needs to be made within 7 days of failed attempt.
The actual training session needs to be within 30 days of the failed attempt.


If you passed the exam, you must schedule a training session for “OPS2” as instructed via the Orientation CBTs.
The training request needs to be made within 7 days of passing the exam.
The actual training session needs to be within 30 days of passing the exam.

Training

To ensure complete understanding of ZLC procedures and practices, you will need to complete a practical evaluation with an instructor. This evaluation will also be an opportune time to ask questions with real time answers and demonstrations.
Once the instructor determines that you are up to speed with ZLC procedures and concepts, the instructor will certify you to control all VATSIM Non-Designated Airspace within ZLC ARTCC and you may work through your Designated airspace ratings later at your convenience.
This marks the completion of the onboarding stage. You are now a member of the ZLC ARTCC. You may always email the ZLC ARTCC ATM, DATM, or TA with any questions as to what the next step in your training should be.